My last few days right from the time my college got over .. which is like about two weeks ago, most of the time I'm out shopping for myself, or getting stuffs for friends or buying stuff for house needs..
One place that I've been constantly visiting is the ampa sky walk mall in Aminjikarai, off Anna arch. This is a relatively new shopping paradise to the chennaites in addition to Spencer plaza, Citi center etc .. I'm excited to visit the new express mall which is likely to open in a month or so which has some big names opening up their outlets in Chennai for the first time ..
With the mushrooming of shops and malls at ever nook and corner, proving to the world that India has finally recovered from the financial downfall everything seems to be on demand. The main aspect being well trained man power especially in shops.
I was at the Spencer's daily outlet at Adyar and the Reliance fresh outlet both within a weeks time and it was sad to know that during the peek sale times they only have two of their billing counters open and we had a queue with over 10 - 15 customers in each queue. And the reason being lack of staff for billing.
In contrast to this was the newly opened Tata Star Bazaar in the Ampa sky walk mall. With my dad's insistence me, mum and dad went here today to pick some grocery stuffs for the week and to my surprise the place was so so very huge and my dad said the store was almost similar to the one's that you find in the U.S. where you could get most products in bulk and pay a lower cost for them compared to most other places. The place is huge with almost every item one would need to maintain a home including electronics, clothes etc .. And the most astonishing part was that they had 27 billing counters and all functional .. We didn't have to wait for more than a couple of minutes to get our stuffs billed ..
I think with more new stores opening up, the old ones should at the least be maintaining fast customer service to help them save a few customers at the end of the day. Else the term retail therapy have to redefined to wanting a therapy after each shopping expedition.
4 comments:
agreed, STAR BAZAAR was amazing what with all the things u get there at cheap prices and the 27 billing counters.. but sadly, the day i went there, there were only two billing counters operating and it took me 10 mins to get my items billed, the most astonishing part was that there was only one customer before me!!!! so i guess its not always abt lack of manpower, its lack of SKILLED man power.
Great to hear of all these new stores...must check them out on my next visit to Chennai.
I too hate waiting for 10-20 mins to get to billing.Skilled,efficient man power is the need of the hour!Or maybe they should have self billing ,like in some places abroad.
I think u haven't visited BigBazaar which is even bigger than StarBazaar...
I think u haven't visited BigBazaar which is even bigger than StarBazaar...
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